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Transparency & RTI

Parameter 15: Transparency and Anti-corruption Mechanism

Right to Information (RTI)

Public Information Officer (PIO)

Name Officer Name
Designation Gram Panchayat Secretary
Contact Number +91-XXXXXXXXXX
Email pio@gp-name.gov.in
Office Address Gram Panchayat Office, Village Name, Block Name, District Name, PIN - 123456
Office Timings Monday to Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM

How to File RTI Application

  1. Download RTI application form or obtain from Panchayat Office
  2. Fill in all required details clearly
  3. Pay application fee of Rs. 10 (via cash/demand draft)
  4. Submit application to Public Information Officer
  5. Receive acknowledgement with application number
  6. Information will be provided within 30 days
Download RTI Application Form

RTI Statistics (2024-25)

24
Applications Received
22
Applications Disposed
2
Pending Applications
92%
Disposal Rate

Transparency Initiatives (2024-25)

Active Transparency Measures

  • Active Public display board with budget information at Panchayat office
  • Active Monthly financial statements published on notice board
  • Active Gram Sabha proceedings uploaded within 7 days
  • Active Tender notices published on website and notice board
  • Active Asset register publicly available for inspection
  • Active Service delivery standards displayed at office
  • Active Beneficiary lists of schemes displayed publicly
  • Active Social audit reports shared with citizens

Information Proactively Disclosed

Information Category Disclosure Method Update Frequency
Budget & Expenditure Website, Notice Board Monthly
Development Works Website, Notice Board Weekly
Gram Sabha Minutes Website, Notice Board After Each Meeting
Beneficiary Lists Notice Board, Website Quarterly
Service Status Website, SMS Real-time
Tender & Contracts Website, Notice Board As Published

Complaints & Grievance Redressal

Complaint Statistics (2024-25)

Complaint Source Received Addressed Pending Resolution Rate
Against Elected Representatives 3 3 0 100%
Against Officials 8 7 1 88%
Service Delivery Issues 15 14 1 93%
Infrastructure Issues 12 10 2 83%
Other Complaints 7 6 1 86%
Total 45 40 5 89%

How to File a Complaint

Online

Submit complaint through our website grievance portal

File Online Complaint

In Person

Visit Panchayat office during working hours

Timings: Mon-Fri: 10 AM - 5 PM

By Post

Write to: Sarpanch, Gram Panchayat Office, Village Name, PIN - 123456

Helpline

Call our grievance helpline

Phone: +91-XXXXXXXXXX

Complaint Resolution Timeline

  • Acknowledgement: Within 3 working days
  • Initial Review: Within 7 working days
  • Investigation: Within 15 working days
  • Final Resolution: Within 30 working days
  • Complex Cases: May extend up to 60 days with notification

Anti-Corruption Measures

Initiatives for 2024-25

  • Implemented Digitization of all financial transactions through PFMS
  • Implemented Mandatory videography of all Gram Sabha meetings
  • Implemented Social audit conducted for all development works
  • Implemented Citizen charter displayed at office with service timelines
  • Implemented Anonymous complaint box installed at Panchayat office
  • Implemented Monthly transparency meetings with citizens
  • Implemented Third-party verification of all beneficiary selections
  • Implemented Regular training on ethics and conduct for staff

Vigilance Contact

District Vigilance Officer Officer Name
Contact Number +91-XXXXXXXXXX
Anti-Corruption Helpline 1064 (Toll Free)

Public Documents & Records

Documents Available for Public Inspection

Document Type Availability Download
Annual Budget Available Download PDF
Audit Reports Available Download PDF
Gram Sabha Minutes Available View All
GPDP Document Available Download PDF
Asset Register Available Download PDF
Service Citizen Charter Available Download PDF